Our Verdict
Robofy builds AI agents that talk to your customers on your website and on WhatsApp. A Support Agent answers questions from your own knowledge base, a Lead Agent qualifies visitors and sends them to your CRM or a Google Sheet, and an Action Agent can check order status, process cancellations or run other workflows through your API. When the AI can't help, it hands the conversation to a human with the context attached. Its strongest point is WhatsApp: a shared inbox, broadcast campaigns, message templates for Meta approval and consent management are built in, which many website-only chatbots don't offer. There's also a Voice AI phone agent and plugins for WordPress and WooCommerce. The trade-offs: plans are priced in AI credits (an AI message uses 60 credits, a voice minute 600), so Starter's 60,000 credits work out to roughly 1,000 messages a month; the pricing page lists two different agent limits for the same plans; and the jump from Starter at $19 to Pro at $99 is steep. This verdict is built from Robofy's own published pages — RankerToolAI has not run a hands-on lab test of Robofy.
How Robofy Scores
| Criterion | Score | Rating |
|---|---|---|
| Channels Website widget, WhatsApp Business, Voice AI |
8.5/10 | |
| Automation Knowledge answers, lead capture, API actions, handoff |
8.0/10 | |
| Ease of Setup Templates, WordPress/WooCommerce plugins |
7.5/10 | |
| Value for Money Starter ~1,000 AI messages for $19/mo |
7.0/10 | |
| Transparency Credit pricing explained, conflicting agent limits |
6.5/10 |
✓ Pros
- Answers customers on your website and WhatsApp from one platform
- Built-in WhatsApp tools: shared inbox, broadcasts, template approval and consent management
- Agents can take actions through your API (order status, cancellations), not just answer FAQs
- Human handoff passes the full conversation context to your team
- WordPress and WooCommerce plugins, webhooks, Zapier (Pro) and an MCP server integration
- ISO/IEC 27001:2022 certified and GDPR-ready, according to Robofy
✗ Cons
- Credit-based pricing: Starter's 60,000 credits are only about 1,000 AI messages a month
- The pricing page lists different agent limits for the same plan (2 vs 5 on Starter)
- Big jump from Starter ($19/mo) to Pro ($99/mo)
- Voice AI uses credits quickly (600 per minute)
- Any AI support agent needs a good knowledge base and testing before it talks to real customers
Robofy
14-day free trial · Starter $19/mo · Pro $99/mo · Enterprise $399/mo
What Robofy Offers
Support Agent
Answers customer questions from your knowledge base (website pages and files) and escalates when it should.
Lead Agent
Spots buying intent, qualifies leads and sends them to your CRM or a Google Sheet.
Action Agent
Handles order and account changes, cancellations and status checks by calling your API.
WhatsApp Business Suite
Shared inbox, contacts, Meta template approval, broadcast campaigns, consent management and activity logs.
Human Handoff
Passes the conversation to a person on your team, with the context, when the AI can't resolve it.
Voice AI & Integrations
A phone agent, API and webhooks, WordPress and WooCommerce plugins, and an MCP server integration.
Robofy Pricing (2026)
| Plan | Price | Details |
|---|---|---|
| Free trial | $0 for 14 days | 2 agents · 5 web pages · 4,500 AI credits |
| Starter | $19/mo | 60,000 credits (~1,000 AI messages) · 100 training pages · WhatsApp · no Robofy branding |
| Pro ⭐ | $99/mo | 1,000,000 credits (~16,000 AI messages) · 1,000 training pages · Zapier · WhatsApp setup support |
| Enterprise | $399/mo | 4,000,000 credits (~66,000 AI messages) · unlimited agents · dedicated AI agent expert |
Prices shown are monthly; Robofy says yearly billing is 33% off. Credit top-ups are $20 for 200,000 credits and don't expire. Check Robofy's current pricing, including the agent limit for your plan, before you subscribe.
Try Robofy
14-day free trial · Starter $19/mo · Pro $99/mo · Enterprise $399/mo
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Best Robofy Alternatives
Robofy isn't the only option in this space. Here's how the leading alternatives compare:
- Tidio — A popular live chat and AI chatbot for small online stores, with a free plan.
- Chatbase — Builds a support chatbot trained on your own documents and website, website-first rather than WhatsApp-first.
- Intercom Fin — A premium AI support agent for larger teams already using Intercom's help desk.
Frequently Asked Questions
Is Robofy free?
There's no free plan, but there's a 14-day free trial with 2 agents, 5 web pages and 4,500 AI credits. Starter costs $19/mo after that.
Does Robofy work with WhatsApp?
Yes. WhatsApp Business is a core channel, with a shared inbox, broadcast campaigns, template management and consent management.
How many messages do I get on Robofy?
Robofy prices in credits. One AI message uses 60 credits, so Starter's 60,000 credits are about 1,000 messages a month and Pro's 1,000,000 are about 16,000.
Can Robofy hand a chat over to a human?
Yes. Human handoff passes the conversation, with context, to your team when the AI can't resolve it.
Does Robofy work with WordPress or WooCommerce?
Yes. Robofy has WordPress and WooCommerce plugins, plus an API, webhooks and Zapier on Pro.